Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here, you’ll find answers to some common questions to help you better understand our services, processes, policies, and how we ensure a smooth experience for you. If you have more questions, feel free to Contact Us.
1. What services does Dear Avanish offer?
We offer a range of website development services, including custom design, WordPress development, e-commerce solutions, and website maintenance. Additionally, we provide graphic design, SEO, and digital marketing services to help your business grow online.
2. How does the website development process work?
Our process includes seven key steps: initial consultation, project planning, design phase, development, testing, launch, and post-launch support. Each step is carefully planned to ensure transparency, quality, and timely delivery. Learn more on our Our Process page.
3. How long does it take to develop a website?
The timeline depends on the project’s complexity and your specific requirements. On average:
Simple websites: 2-4 weeks
E-commerce or complex websites: 4-8 weeks
We’ll provide a more accurate timeline during the initial consultation.
4. What do I need to provide to get started?
To get started, we’ll need information such as:
- Your business goals and objectives
- Design preferences or branding elements
- Content (text, images, etc.), if available
Access to existing assets (domain, hosting, etc.)
We’ll guide you through each requirement during the initial consultation.
5. Do you offer revisions during the design process?
Yes! We offer up to [3] free revisions during the design phase to ensure your satisfaction. Additional revisions may incur a fee based on the scope of changes.
6. What are your payment terms?
We require an upfront deposit before beginning work, with the remainder due upon completion or as outlined in our project agreement. We’ll discuss payment terms in detail during our initial consultation.
7. Do you provide ongoing maintenance and support after the website is launched?
Yes, we offer post-launch support to help keep your website running smoothly. Our services include updates, troubleshooting, and security checks. You can opt for one-time support or an ongoing maintenance package.
8. Will my website be mobile-friendly?
Absolutely! We build all our websites to be fully responsive, ensuring they work seamlessly on desktops, tablets, and mobile devices.
9. Can you help with website hosting and domain registration?
Yes, we can assist with both hosting and domain registration, or work with your existing provider. We’ll discuss options to find the best solution for your needs.
10. Do you provide SEO services?
Yes, we offer basic SEO setup as part of our website development service. For more advanced SEO strategies, we provide additional SEO packages to help improve your website’s search engine ranking.
11. What if I need changes to my website after it’s launched?
We offer flexible post-launch services to handle any changes or updates you may need. Small changes can often be completed quickly, while larger updates may be scoped and quoted based on your needs.
12. How do I get started with Dear Avanish?
Getting started is easy! Simply Contact Us, and we’ll schedule an initial consultation to discuss your project in detail. We look forward to helping you achieve your website goals!
13. What is your refund and return policy?
Our refund policy is milestone-based. We offer partial refunds if a project is canceled during specific stages. Please refer to our Refund Policy for full details or reach out to us for clarification.
14. Can I cancel my project after it has started?
Yes, you can request cancellation, but a cancellation fee may apply based on the project’s progress. This fee covers resources and time already dedicated to the project. See our Refund Policy for details.
15. How are refunds processed?
Refunds are processed within 5-10 business days upon approval. Approved refunds will be sent through the original payment method. Processing times may vary depending on your payment provider.
16. What if I’m not satisfied with the final website?
We are committed to delivering quality work and offer revisions during the design and development phases to ensure your satisfaction. If the final output does not meet the agreed standards, we offer free modifications based on the contract terms.
17. How do you handle data privacy?
We take data privacy seriously and adhere to strict standards to protect your information. For details, visit our Privacy Policy page.
18. Do you offer any guarantees on your services?
Yes, we guarantee a high-quality final product aligned with the agreed specifications and industry standards. Our goal is your complete satisfaction, and we offer revisions to achieve this.
19. What happens if there’s a delay in the project?
We strive to meet all timelines, but if delays occur, we will communicate with you immediately and work together to address any issues. Delays due to a lack of necessary information from the client may result in an adjusted timeline.
20. How will I know the progress of my project?
We provide regular updates at each project milestone. Additionally, you’ll have a dedicated point of contact to address any questions and keep you informed throughout the process.
Still have questions? Feel free to reach out at dearproudy@gmail.com or call us at +91 9140041971. Our team is here to help!
This expanded FAQ covers key aspects of your services, policies, and procedures, helping to build trust and transparency with your clients.
